Mark is the Founder and Managing Principal of IA, applying over thirty years of experience in the implementation of internal and external HR transformational initiatives for public and private sector clientele worldwide. By offering unbiased and candid advice to C-level leaders in nearly all geographies and vertical market segments, Mark has brought billions of dollars’ worth of value to his clients and employers. He has spent his career fostering relationships through attention to detail, natural curiosity, and a self-deprecating sense of humor.
Traditions are what you make them
“Mark, can you set up the card table, please?” Ugh. As a teenager, this request was easy enough to fulfill, but as I unfolded the legs, gathered a mismatched set of chairs, draped the spill-proof tablecloth, and placed the plastic cups and plates around this rectangular nemesis, there was an unspoken angst in the air. […]
Read MoreTales from the (proverbial) crypt
As a child of divorced parents, I experienced two radically different forms of Halloween. My dad’s approach was fully immersive, replete with gore, sound effects, and a small army of neighborhood workers funneling innocent candy seekers into a nightmare born from our collective imagination. My mom’s experience was laughably neglectful, including dropping me at a […]
Read MoreYou can’t outsource accountability
I know I’m going out on a limb here, but I’m just going to say it. I love coffee. I love coffee so much that my son recently told me, “Dad, your teeth really don’t need to be any yellower, so maybe you should stick to water.” (Kids – keeping us humble.) Because of my […]
Read MoreThe (HR) Leftovers
Imagine attending an all-hands meeting to hear from your organization’s new CEO. Inspirational t-shirts are handed out, leadership paints an intriguing picture of the future, and you enjoy lunch with your colleagues from all across the nation. Then, later that same day, you’re called into a conference room to learn that you and a few […]
Read MoreOn Being Wrong
I have so many horrible ideas. This isn’t a self-effacing comment, but instead a reflection of a lifetime’s accumulation of what my wife describes as a “magnetic draw to the absurd.” In fact, we have a running joke that I should open a company called, Eight Second Brands. In her view, I would take the […]
Read MoreWork dungeons, self-care, and greenfield opportunities
So, we’ve made it past the halfway point of one of the strangest, most trying years in recent memory. High elbows all around (because “fives”, you know, are so 2019) for making it this far. Although it’s late July, we’re not out of the fake-Zoom-background woods just yet. As I shared with dozens of retail […]
Read MoreHR is (finally) center stage
For decades, industry pundits have called for HR to be recognized as an integral, strategic, and indispensable voice of the organization. HR work is hard and often unseen, and rarely does HR seek the spotlight to gain public praise for our contributions. Of course, 2020 has changed everything. Pick any topic of importance – #metoo, COVID-19, […]
Read MoreThere is no “new normal”
Leaders are humans, and humans are nothing if not adaptable. Each week I reconnect with business and HR leaders as they navigate an uncertain future. All are facing challenges of some kind – whether it’s finding enough PPE to keep their employees safe, trying to find creative means of retaining their workforces, or proceeding with […]
Read MoreDon’t Call it a Comeback
A few days ago, I tweeted my frustration with certain COVID-19-related content on social media. It’s not that this information isn’t important — it is — but I’m not sure the world will be saved by yet another article about how to effectively work from home. Although I fully support all the groups sharing resources to navigate […]
Read MoreA Personal Note
If you’re like me, each day of this new world order requires a very intentional focus on empathy, listening, and caregiving. It’s easy to lose your sense of self and purpose, and equally easy to forget to truly engage with others while complying with social distancing. With remote work dominating the environment, spending the first few […]
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