Mary is a Principal for IA with more than twenty years’ experience in human resources and organizational development and has worked closely with leaders in all areas of the business, including finance, operations, IT, marketing, customer service, and others. Recognized for her philosophy of “building” rather than merely “maintaining," Mary’s journey is marked by her innate drive to solve problems and revamp the ordinary, an attribute that naturally positioned her at the helm of transformation efforts within organizations. Since joining IA, Mary lent her expertise to some of our most complex clients, helping senior leadership navigate the challenges of global transformation.

The seeds of change: Preparing for transformation

By Mary Faulkner / Mar 28, 2022

Note: A version of this post first appeared on hrexecutive.com in March 2022. Imagine your organization is on the brink of explosive growth and is about to IPO. Everyone is excited about the opportunities the growth will bring, and activity is focused on ensuring Operations is ready to roll out to new markets. Sales and […]

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Transformation: Why it’s needed

By Mary Faulkner / Mar 10, 2022

Note: A version of this post originally appeared on hrexecutive.com in March 2022. When IA was approached about the possibility of contributing a monthly column to HR Executive Magazine, we knew exactly what topic we wanted to focus on – Transformation. In our work with complex organizations, we are familiar with their challenges in effecting […]

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The (career) path less taken

By Mary Faulkner / Jan 25, 2022

There has been a definite shift in the way work is done now. Traditional, static teams populated by people in traditional, static jobs are few and far between. In their place is a move towards a more liquid workforce – dynamic teams populated by people with skills that fit the work to be done rather than an […]

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Debunking the myths of self-service

By Mary Faulkner / Jan 10, 2022

Despite the overwhelming amount of HR technology available on the market today, many organizations are still resorting to manual intervention to run their business processes. Even companies that have invested in technology fail to leverage its full potential, with recent surveys suggesting that only 29% of organizations use at least three-quarters of their HR tech capabilities, and a whopping 40% using half […]

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Family drama and the nature of gratitude

By Mary Faulkner / Nov 29, 2021

Ah, Thanksgiving in America, where we gather together to eat too much food, watch too much football, and remember why we try to avoid talking to most of these people for the rest of the year. All right, maybe I’m exaggerating, but the reality is that several people actively dread this time of year. Too much drama, […]

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Contract renegotiation tips

By Mary Faulkner / Jun 1, 2021

In this 12 minute video, Mark Stelzner shares reasons why you might need to renegotiate with your providers, how to prepare for the conversation, and what elements should be part of the discussion.

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Standard HR Processes

By Mary Faulkner / Jun 1, 2021

Ready to make some changes to your HR approach but don’t know where to start? We recommend you begin by mapping your current processes, starting with these more common HR processes.

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Process Mapping Guidelines

By Mary Faulkner / Jun 1, 2021

With the ever-changing landscape resulting in innovation and adaptation, documenting current processes and planning for the future is important. IA shares its process mapping guidelines for you to use as you tackle process improvement.

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A Different Kind of March Madness

By Mary Faulkner / Mar 31, 2021

March is a month that holds so much promise. After all, it’s the official start of Spring – days are getting longer, temperatures are getting warmer, and flowers are even starting to peek through the dirt and show those first signs of green. It also means PTO, and while Mark is working on his “tan” […]

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Carnival of HR: Innovation isn’t on shutdown

By Mary Faulkner / Jul 23, 2020

Welcome to another round of Carnival of HR! We are honored to be hosting the July 2020 edition. For the uninitiated, the Carnival is a collection of blog posts loosely coordinated around a theme. Or it’s just a collection of posts the host of the Carnival found interesting. Either way, it’s a win-win for the […]

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