Mary is a Principal for IA with more than twenty years’ experience in human resources and organizational development and has worked closely with leaders in all areas of the business, including finance, operations, IT, marketing, customer service, and others. Recognized for her philosophy of “building” rather than merely “maintaining," Mary’s journey is marked by her innate drive to solve problems and revamp the ordinary, an attribute that naturally positioned her at the helm of transformation efforts within organizations. Since joining IA, Mary lent her expertise to some of our most complex clients, helping senior leadership navigate the challenges of global transformation.

Leading after massive change

By Mary Faulkner / Nov 12, 2025

It’s been a year of tough choices and constant change. Wave after wave of mass layoffs, ongoing acquisitions, and the shuffling of org charts across industries have become a constant drumbeat – a reminder that even well-run companies face tough decisions. While much is said about the people who leave, far less is written about […]

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Reskilling vs replacement: the case for investing in people

By Mary Faulkner / Oct 2, 2025

It’s nearly impossible to attend an industry conference, sit through a vendor pitch or read a white paper without hearing the same refrain: Artificial intelligence is going to reshape work, and employees will need to be reskilled or upskilled to stay relevant. The message is delivered with urgency, sometimes even with alarm. Consulting firms warn that […]

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Time for a reset: breaking the technology-first transformation trap

By Mary Faulkner / Aug 1, 2025

When you think about transforming your business, what activities first come to mind? If “buying new technologies” is high on your list, then you’re not alone. The conversation about business transformation has become almost synonymous with technology acquisition. Walk into any boardroom and you’ll hear leaders discussing AI implementations, cloud migrations and automation platforms as if these […]

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Where is HR transformation headed in 2025? 6 predictions

By Mary Faulkner / Nov 19, 2024

Despite decades of HR transformation experience, trying to predict what is going to happen in 2025 boils down to philosopher Laozi’s famous quote: “Those who have knowledge don’t predict. Those who predict don’t have knowledge.” That said, let’s give it a go. The recent U.S. election and potential coming economic policies could have profound effects on a […]

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Teamwork takes…well, work

By Mary Faulkner / Sep 30, 2024

For many people, the idea of group work can cause a spike in anxiety. It might be strong introverted tendencies, control issues (self-awareness will set you free), or even a feeling of being overwhelmed. From my perspective, a big part of the frustration stems from how ridiculously ineffective it can be. Sometimes just picking a team name […]

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Is Quality of Hire a Real Metric?

By Mary Faulkner / Mar 26, 2024

Trying to find the right way to communicate the success of your talent acquisition strategy can be an uphill battle. It’s one that is becoming more and more important as there are mixed messages about the health of the hiring industry. On one end of the spectrum, job creation appears to be up, with over 350,000 new […]

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HR transformation in 2024: Doing more with less

By Mary Faulkner / Feb 2, 2024

Working in human resources is not for the faint of heart. We’re nearly a month into 2024, and the breakneck pace of enterprise-wide business transformation has not slowed, yet the day-to-day support of the organization continues. With a balance of strategic partnership and tactical execution, business leaders rely heavily on their senior HR leaders to analyze, plan and […]

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The challenge of skills-based hiring

By Mary Faulkner / Nov 21, 2023

When you trace the history of hiring after the Industrial Revolution, you don’t have to go back very far to realize that a lot of it was tied to who you knew and how you presented yourself. It was all too easy to fabricate a backstory that looked good on paper. Sprinkle in a few […]

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Don’t let ‘technical debt’ drag down your employee experience

By Mary Faulkner / Sep 25, 2023

As a child of the late 1970s/early 1980s, I was surrounded by the latest and greatest that home gadgets had to offer. We had the original Pong, an Atari 2600, the Osborne Executive portable computer, and anything else we could get our hands on. If it didn’t exist yet, we were bound to create it. I remember […]

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Not All Admins Want to Be Strategists

By Mary Faulkner / Aug 9, 2023

I know, I know…yet another post about artificial intelligence and all the impact it’s going to have, yada yada yada. Trust me, I’m kind of over it, too. But much like climate change, Covid, and documentaries about Wham!, AI is ubiquitous and here to stay. While we have only scratched the surface of how AI may impact […]

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